Case Study: Marks and Spencer achieves transformed audit management with MuddyBoots Greenlight Assessments

Audit Management Transformed By Greenlight Assessments

Marks and Spencer needed a better way to manage its Field to Fork supply chain audit program, since no universal standard fully covered its quality, hygiene, and food safety goals. The retailer turned to MuddyBoots software to help structure assessments across fresh produce suppliers and maintain higher standards.

MuddyBoots implemented Greenlight Assessments to capture audit data on mobile devices, eliminating re-entry and speeding up completion while making results and actions available immediately. The solution reduced the risk of error, improved food safety oversight, and supported Marks and Spencer’s supplier compliance and continuous improvement efforts.

Marks and Spencer

Paul Willgoss

Head of Technology