Case Study: UNITE Group achieves 30% more completed maintenance jobs with Mubaloo's Android maintenance app

Unite Group - Customer Case Study

Unite Group, the UK’s leading operator of purpose-built student accommodation, needed a mobile solution to help its Facilities team manage maintenance jobs more efficiently. Mubaloo developed an Android app that integrates with Unite Group’s Maintenance Management System so staff can view, update and sort allocated jobs and provide real-time progress updates while on the move.

Mubaloo delivered the end-to-end Android app in eight weeks, enabling status changes, job filtering and customer communication directly from the device. The app increased the number of jobs completed by 30%, improved staff productivity and efficiency, and enhanced the customer maintenance experience for Unite Group.

Unite Group

Ashley Hewson

Head of IT