Case Study: Global Consumer Products Manufacturer improves logistics cost visibility with Mu Sigma

Global Consumer Products Manufacturer - Customer Case Study

Mu Sigma partnered with Global Consumer Products Manufacturer, a global CPG company, to address growing logistics costs across several markets. The customer lacked real-time visibility and granular insight into the drivers of these costs, especially since some logistics expenses were being booked at the point of sale rather than shipment, leading to inaccurate forecasting and limited control.

Mu Sigma implemented an intuitive business intelligence dashboard, built through iterative stakeholder feedback and integrated with data from multiple ERP systems, to give finance and supply chain teams tailored views of logistics cost drivers. The solution reduced manual reporting effort, improved visibility into cost-to-serve and abnormal variances, enabled more accurate finance reclassification and GL posting, and created a scalable foundation for advanced analytics and future ML-driven optimization.