Case Study: Scottish Water improves mobile user experience with mtc website design and development

Scottish Water wins website tender from over 100 bidders with mtc

mtc. was selected by Scottish Water to redesign its outdated public website. The previous site was from 2010/11 and no longer met customer needs, especially given a major shift toward mobile device usage for accessing services and communicating with the utility.

The vendor conducted detailed UX research and design to create a fully responsive website, ensuring an optimal experience for mobile and tablet users. mtc. worked closely with multiple Scottish Water stakeholders and a backend team to successfully launch the modernized site, which adheres to the existing brand. This project marked the second major delivery by mtc. for Scottish Water.

Scottish Water