Case Study: CIO Landing saves 60+ hours per week on ticket handling with MSPbots

How CIO Landing’s implementation of MSPbots saved their team over 60 hours per week

CIO Landing, an IT-managed service provider, was struggling to scale its operations and manage tickets efficiently across multiple departments. To overcome this challenge and eliminate manual tasks, the company turned to the automation and business intelligence solutions provided by MSPbots.

By implementing MSPbots' platform, including its Next Ticket Manager and pre-built bots, CIO Landing automated its ticketing and notification processes. The solution from MSPbots delivered significant results, saving the company over 60 hours per week on ticket handling and leading to a marked improvement in response times and overall operational efficiency.

CIO Landing

Mauro Cretari

Senior IT Engineer