Case Study: Marcus Networking achieves 400% margin growth with MSP360 Managed Backup

Marcus Networking Leaves Intronis and Grows Its Margin by 400% with MSP360™ Managed Backup

Marcus Networking, a family-run IT and telecommunications provider founded in 2002 and serving small and midsize clients across the Southwest, needed more control over cloud storage costs and backup licensing after outgrowing local and tape-based solutions. Facing high fees with Intronis and wanting to reduce onsite dependency while automating backup management, Marcus Networking evaluated alternatives and selected MSP360 and its MSP360 Managed Backup offering.

MSP360 implemented MSP360 Managed Backup with pay-as-you-go licensing and direct public-cloud integration (they moved storage to Amazon Web Services), enabling Marcus Networking to migrate 35 TB in a few weeks and centrally manage backups across 400 customers, 1,500 endpoints and 200 servers. The switch to MSP360 delivered measurable impact: margins increased by 400%, staff now save about 5 minutes per ticket diagnosing failures, and the company benefits from scalable storage, flexible licensing and responsive MSP360 support.

Marcus Networking

Eric Marcus

Founder