Case Study: DTC achieves HIPAA-compliant, cost-effective cloud healthcare backup with MSP360

How a Maryland MSP Achieved HIPAA Compliance for Healthcare Backup with MSP360

DTC, a Maryland-based MSP managing about 500 servers and more than 400 TB of backup storage for medical and dental clients, faced strict HIPAA requirements (password protection, encryption, and minimum seven‑year retention), a high volume of medical images (≈80% of data), and tight, price‑sensitive margins. To meet these challenges DTC selected MSP360 Managed Backup Service from MSP360 as its backup platform.

MSP360 delivered master‑password access control, encryption, image‑based backups, a centralized web interface with reporting and ConnectWise integration, and cloud‑friendly storage options, enabling DTC to achieve HIPAA‑compliant backups and sign BAAs with clients. Using MSP360, DTC reduced backup run times, eliminated prior failures and data errors, lowered operating costs, and increased profit margins while reliably managing hundreds of terabytes of healthcare data.

DTC