Case Study: Grapevine Telecom achieves 66% margin growth with MSP360 Managed Backup

Grapevine - Customer Case Study

Grapevine, a UK IT and telecommunications provider serving 1,200 small-business clients, struggled with the complexity of supporting multiple backup products and intermittent customer Internet connections for initial uploads. Looking for a single, easy-to-use online backup that met six requirements—off-site storage, ease of use, multiple storage providers, centralized management, disaster recovery, and Microsoft 365 protection—Grapevine selected MSP360 Managed Backup.

MSP360 delivered a centrally managed web console that let Grapevine configure and monitor backups without logging into individual machines, while natively protecting SQL, Exchange, virtual machines and Microsoft 365 and supporting diverse storage providers. The solution cut daily backup workload to simply checking MSP360’s daily email and enabled Grapevine to increase margins by approximately 66%.

Grapevine

Mark Newton

Principal IT Consultant