Case Study: Shiseido achieves faster, paperless signing with MSB Docs

Shiseido - Customer Case Study

Shiseido, a global cosmetics company, was spending too much time and money on paper-heavy regulatory and product-signoff processes. To speed up approvals, improve efficiency, and reduce the burden of managing sensitive documents, the company turned to MSB Docs and its e-signature capabilities integrated with Citrix Secure Mail.

With MSB Docs, Shiseido moved signature requests online so documents could be sent, signed, and stored digitally from anywhere on any device, with automatic date-time stamps and an audit trail for compliance. MSB Docs helped Shiseido replace slow, paper-based workflows with a more secure, streamlined process, improving productivity, saving costs, and freeing teams to spend more time on experiments and less time chasing paper.

Shiseido