Case Study: Practo achieves faster, more secure doctor contract signing with MSB Docs

Practo Uses MSB to Make Healthcare Fast, Accessible and Affordable

Practo, a trusted healthcare platform connecting millions of patients and thousands of doctors, needed a faster and more secure way to manage doctor-insurance agreements with Max Bupa. Their traditional print-sign-send-store process was slow, costly, error-prone, and created compliance and traceability risks. Practo turned to MSB Docs to replace paper-based contracting with electronic signatures.

With MSB Docs’ e-signature solution, Practo streamlined contract signing and reduced processing cycle times from days to just hours. The new digital workflow improved efficiency, compliance, and secure storage of confidential agreements, while delivering a consistent signing experience across web and app. Practo also saw meaningful time and cost savings, and the transition to MSB Docs was described as effortless and straightforward.

Practo