Case Study: GSK eliminates paper and streamlines digital signing with MSB Docs

Helping GSK Eliminate Paper

GSK, the global healthcare company, needed to replace slow, paper-based signature and approval processes across its highly regulated pharmaceutical operations. The company was spending too much time and money printing, signing, sending, and storing sensitive documents, which delayed patent filings, reduced productivity, and created compliance challenges. To address this, GSK turned to MSB Docs and its eSignature solution.

MSB Docs integrated with GSK’s internal document management system to enable secure digital signing from anywhere, on any device, with automatic notifications and embedded date-time stamps. The solution streamlined document workflows, improved identity verification and auditability, and helped GSK move away from paper while supporting compliance requirements such as FDA 21 CFR Part 11 and HIPAA. As a result, GSK significantly reduced manual effort and costs, accelerated turnaround times, and freed scientists to spend more time on research and less time chasing paperwork.

GSK