Case Study: TD Bank Merchant Solutions empowers employees and drives innovation with M.R.S. Company’s SharePoint workflow app

TD Bank Merchant Solutions empowers employees with M.R.S. Company and a cloud-native SharePoint workflow app

TD Bank Merchant Solutions, a division of a leading Canadian financial institution, faced the challenge of processing a high volume of internal project ideas efficiently. With innovative suggestions at risk of being lost or delayed in the large enterprise, they partnered with M.R.S. Company to develop a modern SharePoint workflow application to ensure every employee's voice could be heard.

M.R.S. Company built a cloud-native app on the Microsoft SharePoint Online platform, leveraging Microsoft Flow to create automated workflows. The solution enforced a structured submission and review process with mandated information fields and push notifications, drastically increasing efficiency. The M.R.S. Company application empowered employees, improved the internal culture, and provided management with full transparency through a detailed audit trail.

TD Bank Merchant Solutions