Case Study: Olympus Property achieves automated resident communications and operational efficiency with MRI Software's CallMaX and Package Tracking

Olympus Property improves efficiency with CallMaX Automated Communications

Olympus Property, a Fort Worth–based real estate and property management company with more than 20 years’ experience and over 14,000 units across 50+ properties, found its leasing teams spending excessive time on outdated, manual resident communications. The company needed a more efficient way to get timely information to residents and reduce the administrative burden on staff.

Olympus implemented MRI Package Tracking and CallMaX Bulletins to automate package notifications, track pickups, and send bulk messages by phone, text, or email instead of door-to-door flyers. The result: faster resident notifications, fewer phone inquiries, improved auditing and fewer lost-package disputes, 323 packages tracked per month, and an average of 469 messages sent per bulletin—freeing staff to focus on higher-value tasks.

Olympus Property

Wendi McClanahan

Business Manager