Case Study: Leading Healthcare Providing Company streamlines presence management with MRI Software

Major healthcare provider streamlines presence management with WhosOnLocation

Leading Healthcare Providing Company, a major healthcare provider delivering over 100 clinical services across more than 200 hospitals, health centres, and clinics, needed to ease the burden of manual visitor and contractor sign-ins as patients and staff returned during the pandemic. The company wanted to reduce staff time spent on check-ins, shorten lobby wait times, and improve on-site presence management. MRI Software’s WhosOnLocation was chosen as the vendor solution.

MRI Software implemented WhosOnLocation across 21 locations to support self-service kiosk sign-ins, pre-registration, onsite notifications, and dashboard-based visibility. The result was a more streamlined and verified sign-in process, less disruption for the compliance team, and better tracking of employee, visitor, and contractor presence. The solution also gave the team greater oversight and flexibility, with support from MRI Software helping them expand into additional workflows such as hot works permit management.