Case Study: Inspired Property Management achieves rapid growth and scalable property management with MRI Software (Qube PM)

How Inspired Property Management has worked with MRI to support their expanding business

Inspired Property Management, founded in 2009, is a privately owned UK property management firm that quickly outgrew its basic Excel and Word-based processes. As the business expanded to dozens of sites, manual demand-raising became time-consuming and unscalable—sending 20,000 demands a year without automation would have required seven extra staff and cost about £150,000.

The company leased MRI’s Qube PM, worked with a dedicated consultant to implement it, and migrated new sites directly into the system. The solution now supports 300–315 properties, with a Tenant Portal that improves client service, helps win new business through branded self-service, enables regular broadcasts to leaseholders, and provides a critical maintenance module that has made the firm’s rapid growth manageable.

Inspired Property Management

David Poppleton

Director