Case Study: St. Mary’s County Public Schools improves maintenance planning and work order management with MPulse Software

St. Mary’s County Public Schools surpasses 100,000 work orders with MPulse Software

St. Mary’s County Public Schools faced a significant organizational challenge with a completely reactive maintenance process. The department had no documentation, preventive maintenance program, or historical data, operating primarily by answering phone calls and dispatching technicians. To address this, the district turned to vendor MPulse Software and implemented their MPulse Silver CMMS solution.

The solution provided by MPulse Software transformed the maintenance operation by introducing computerized work order management and preventive maintenance scheduling. The results were substantial: the department shifted from 100% unplanned repairs to a balanced 48% planned workload, created over 2,400 maintenance tasks, and processed over 100,000 work orders. MPulse's asset tracking and reporting features also provided critical data for budgeting and planning, ultimately helping the school district protect its investment in facilities and ensure a safe learning environment.

St. Mary’s County Public Schools