Case Study: FORTRUST Data Center achieves 15+ years of continuous critical-systems uptime and 30% inventory savings with MPulse Software

MPulse Supports 15-years+ Continuous Critical Systems Uptime Record at FORTRUST Data Center

FORTRUST is a Denver-based colocation provider (Tier III Gold) founded in 2000 that relies on continuous critical-systems uptime to serve global customers. After rapid expansion beginning in 2010—growing as much as 40% annually—the facilities team of 10 found its Excel-based processes couldn’t handle the surge in installed equipment and maintenance tasks, threatening the company’s uptime and service standards.

In late 2011 FORTRUST implemented MPulse (Silver Edition with Advanced Inventory Control and Keys & Locks), using work order management, preventive maintenance, inventory tracking, asset management, role-based access, and vendor scheduling. The result: near‑100% monthly work order completion, 100% preventive maintenance completion, a 30% reduction in inventory expenditures, better accountability and shift handoffs, and stronger asset/key controls—helping protect FORTRUST’s long record of continuous uptime.

FORTRUST Data Center

Joe Harris

Critical Systems Lead