Case Study: Chartwells achieves better food safety and compliance with mpro5

How mpro5 has revolutionised Chartwells' ability to deliver exceptional, safe and uniform school meals

Chartwells UK, a food service company operating over 2,000 sites in the education sector, faced significant challenges in managing food safety and quality compliance. Their reliance on paper logbooks and spreadsheets made it difficult to verify if checks were completed, leading to potential health risks and brand damage. They partnered with mpro5 to find a digital solution for these compliance issues.

mpro5 implemented a digitized 'Daily Food Quality Audit' as a smart workflow, which staff use to conduct checks on everything from ingredients to medical diets. Data is sent in real-time to a cloud-based dashboard, enabling managers to monitor compliance, trigger remedial actions, and gain insights into operational trends. As a result, Chartwells now has a reliable system that ensures excellent food safety, protects their brand, and provides verifiable compliance to their clients. Employees also report that the mpro5 system makes processes easier to follow and improves accountability.

Chartwells

Lorraine Foyle

Head of Food and Transformation