Case Study: Sky Go achieves seamless multi-device eCommerce and payments with MPP Global's eSuite

MPP Global Delivers eCommerce Excellence for Sky Go

Sky Go partnered with MPP Global to centralize payment and entitlement services for delivering TV and VOD across TVs, PCs, consoles, tablets and smartphones. The challenge was to provide a seamless, secure payment experience that supports non-Sky subscribers, multiple payment methods and channels, one-click purchases and efficient customer-service management.

MPP Global implemented its cloud CRM and eCommerce platform, eSuite, delivering eWallets, one-click transactions, multi-method/channel payment integrations, pre-pay credits and a tailored management console for Sky’s support teams. The result was an extended commercial relationship, faster onboarding and monetization across devices, increased take-up of higher-tier packages, new revenue opportunities and improved customer satisfaction.

Sky Go

Jeremy Darroch

Chief Executive