Case Study: Texas Pressed Flowers achieves 100% 5-star reviews and faster growth with Moxo

Texas Pressed Flowers achieves 100% 5-star reviews with Moxo

Texas Pressed Flowers, a boutique floral preservation business, faced significant operational challenges as it grew. Managing a meticulous 3-4 month preservation process for 10-20 weekly orders became increasingly difficult with their existing manual systems. This led to disorganized workflows and a high volume of client calls and emails seeking status updates, which strained the team. To address this, they turned to collaborative workflow software from the vendor Moxo.

By implementing Moxo, Texas Pressed Flowers onboarded clients into dedicated workspaces for real-time order tracking and used Flow templates to map milestones in the preservation process. This solution provided transparency for clients and streamlined internal coordination. The results were substantial: the company achieved 100% 5-star customer reviews, reduced calls and emails by 80%, and saw significant revenue growth, reaching their mid-year goal nearly two months ahead of schedule. These improvements are attributed to the capabilities provided by Moxo.

Texas Pressed Flowers