Case Study: Raiffeisen Bank achieves a digital branch and secure, seamless client engagement with Moxo

Leading European banking group powers a digital branch for their corporate and private clients

Raiffeisen Bank, one of Austria’s largest and a leading Central & Eastern European banking group, needed to deliver a secure, compliant digital branch that preserves high-touch service for private wealth and corporate clients. To meet requirements for complex transaction execution, streamlined loan workflows, and continuous client engagement with distributed teams, Raiffeisen Bank deployed the RaiConnect app powered by Moxo.

Moxo’s platform underpins RaiConnect, providing secure collaboration tools and a one‑stop experience that connects clients with relationship managers, manages internal teams, and supports advisory and transaction workflows. The result is a persistent, private digital branch—what Raiffeisen Bank describes as a “branch in every customer’s pocket”—enabling timely, high-touch service, streamlined processes, and secure remote handling of complex transactions across the bank’s client base.

Raiffeisen Bank

Zsofia Jokai

Raiconnect Product Owner