Case Study: Gogo Mediation saves 2 hours per booking with Moxo

Gogo Mediation saves 2 hours per booking with Moxo

Gogo Mediation, a nationwide alternative dispute resolution firm, faced significant challenges in managing the extensive administrative tasks for its mediation and arbitration services. The manual coordination of schedules, document exchanges, and video conferencing was consuming 25-30% of the founder's time and involved 15-30 email exchanges per booking. They needed a streamlined solution that could handle these processes efficiently while ensuring confidentiality. They turned to Moxo for its collaborative workflow software to address these issues.

By implementing Moxo's platform, Gogo Mediation automated its administrative processes and utilized private client workspaces for secure document management and communication. This solution from Moxo saved an estimated two hours of admin time per booking, drastically reduced email exchanges, and enhanced overall client satisfaction. The efficiency gains allowed the firm to scale its operations and focus more on its core mediation and arbitration services.

Gogo Mediation