Case Study: Entourage Collection achieves seamless, global luxury concierge access with Moxo

Entourage Collection provides clients with unparalleled luxury concierge services from anywhere in the world, facilitated through their OneStop Hub

Entourage Collection, a global luxury concierge specializing in bespoke concierge, event, and travel services, faced fragmented communications—relying on email and disparate platforms—which compromised the high-touch client experience and slowed onboarding. To address this, Entourage Collection implemented Moxo’s OneStop Client Interaction Hub as a single, branded digital portal for client interaction.

Using Moxo, Entourage Collection launched an interactive OneStop Portal that centralizes requests, delivers real-time updates, and enables clients worldwide to connect on any device, streamlining workflows and accelerating task completion while preserving a seamless luxury experience. Moxo’s solution simplified onboarding, kept clients informed during event and travel coordination, and effectively put Entourage’s concierge services “right in their client’s pocket.”

Entourage Collection

Simon Liebel

Founder