Case Study: Balfour Homes achieves a 2,000% sales increase and a 24-hour buying process with Moxo

Balfour Homes sales jump 2,000% in two months after launching their OneStop Client Hub

Balfour Homes, an Australian property brokerage founded in 2020, needed to streamline the complex home-building process and improve client communication across finance, land, and design options. To do this they adopted Moxo’s Customer Interaction Platform, launching a Moxo-powered OneStop Client Hub called Balfour Homes — Digital Broker to digitize and speed up their buying process.

Using Moxo’s platform with features like virtual walkthroughs, video messaging and digital signatures, Balfour Homes cut a 2–3 week buying process down to 24 hours and saw a dramatic sales increase—reporting a 2,000% jump in two months and growth from $1.5M to $40M in sales as transactions continued through the app. Moxo’s solution enabled rapid, human-centered digital transactions that helped Balfour serve over 800 clients more efficiently.

Balfour Homes