Case Study: Turner Moving and Storage accelerates employee onboarding with MoveHQ

Turner Moving and Storage cuts estimator onboarding from 2 years to 3 months with MoveHQ

Turner Moving and Storage, a top moving company in Napa Valley, faced the challenge of onboarding a new, industry-inexperienced employee after the retirement of a long-tenured lead estimator. They needed a solution that could quickly empower the new hire to navigate the complexities of creating accurate moving estimates. The company turned to MoveHQ's CRM and live survey app to address this.

MoveHQ's solution provided preset buttons and weights in a digital format, which eliminated guesswork and allowed the new lead estimator to become proficient and take on jobs independently within just three months. The software's built-in automation and customization features accommodated the company's specific needs, including compliance with California's "not to exceed" laws. As a result, the new employee was able to generate confident and accurate quotes, significantly accelerating the onboarding process far beyond the expected two-year timeline.

Turner Moving and Storage