Case Study: Wallace Cotton achieves seamless Shopify Plus replatforming and retail integration with Moustache Republic

Wallace Cotton launches Shopify Plus with Moustache Republic and first-time OnTempo integration

Wallace Cotton, a New Zealand homeware brand, partnered with Moustache Republic to replatform its ecommerce site to Shopify Plus. The key challenge was to execute this migration without disrupting its refined in-store and online processes, particularly its long-standing POS system. A major hurdle was the first-time integration of its retail system, OnTempo, with Shopify, which required a custom solution to ensure real-time data accuracy for inventory, loyalty, and customer profiles.

Moustache Republic developed a custom connector to seamlessly integrate OnTempo with Shopify Plus, enabling real-time data synchronization and resolving live product feed issues. The solution included a complete redesign with a mobile-optimized UX and added features like loyalty-based checkout extensions, gift cards, and pre-order functionality. This ensured a harmonious operation between physical retail and digital channels, elevating the customer experience without disrupting core systems.

Wallace Cotton