Case Study: One Home Solution achieves faster, scalable home services operations with Motomtech’s custom field-operations software

One Home Solution boosts client satisfaction 95% with Motomtech

One Home Solution, a multi-branch home services operator, faced significant operational constraints with their generic off-the-shelf SaaS platform. The software lacked the specific workflow customizations they needed for their technicians, customers, and back-office staff, leading to inefficiencies and a dated user experience that hindered their growth. They partnered with Motomtech to move beyond these limitations with a custom-built solution.

Motomtech delivered a purpose-built suite of three deeply integrated applications: a Client App, a Technician Field Interface, and a Back Office System, all powered by a shared AI pricing engine and built on scalable AWS infrastructure. The results for One Home Solution were transformative, including a 95% improvement in client satisfaction, 4x faster operations, and a fully unified system architected for 10x growth, effectively eliminating the bottlenecks of their previous platform.

One Home Solution