Case Study: Ocore modernizes field operations with Motomtech

Ocore boosts user satisfaction 70% with Motomtech

Ocore, a field-operations management platform, faced challenges with an aging user interface and backend architecture that could not scale with its growing user base. The platform's cluttered UX and performance bottlenecks were hindering efficiency, and it lacked critical modern features like robust offline mobile support. Ocore engaged the vendor Motomtech to lead a modernization effort using a dedicated product team service to rebuild the platform without disrupting existing operations.

Motomtech executed a three-phase solution involving a complete UX redesign, backend architecture modernization, and the addition of new high-impact capabilities like ArcGIS geospatial mapping and offline-first mobile access. The results were significant, including a 70% improvement in user satisfaction, a 60% boost in backend performance, and 2x faster mobile load times, allowing Ocore to compete with modern field service management platforms.

Ocore