Case Study: Deseret First Credit Union achieves 99% employee engagement and a more connected culture with Motivosity

Deseret First Credit Union - Customer Case Study

Deseret First Credit Union, a community-focused financial services organization, faced the challenge of keeping a growing, multi-branch workforce connected and sustaining an already-strong culture as it scaled. To tighten ties between locations and make day-to-day work more mission-driven, DFCU adopted the Motivosity platform for employee recognition, appreciation, and value-aligned engagement.

Motivosity was rolled out company-wide to enable peer and manager recognition, rewards, and value-based appreciation; the results were immediate and measurable — 99% platform engagement, 1,167 appreciations given in the last month, an average of 10.08 appreciations per manager per month, and 2,391 appreciations tied to company values. The program convinced skeptical leaders (including the CEO), improved recognition for quieter employees, and increased the impact and utilization of the organization’s appreciation budget — demonstrating Motivosity’s clear cultural and engagement impact.

Deseret First Credit Union

Kriss Davis

Head of Learning & Development