Case Study: Craig Swapp & Associates boosts employee engagement and referrals with Motivosity

Craig Swapp & Associates boosts referrals 21% with Motivosity

Craig Swapp & Associates, a law firm known for its "One Call, That's All" slogan, faced challenges with employee engagement and company culture. To address this, they turned to the vendor Motivosity and its employee engagement platform.

Using Motivosity, the firm actively gathered and acted on employee feedback, which dramatically improved its culture. This effort raised its eNPS score from near zero to 61 and led to a 21% increase in team member referrals and a 41% rise in word-of-mouth cases, driving significant business growth with minimal ongoing effort required.

Craig Swapp & Associates