Case Study: Heritage Crystal Clean achieves 25% fewer HOS violations and 38% improved CSA scores with Motive

How reliable, easy-to-use solutions reduced HOS violations and boosted CSA scores

Heritage Crystal Clean is a national environmental services company operating nearly 1,000 vehicles from 90+ branches. Facing a cumbersome telematics system and a driver app that frequently crashed—making ELD compliance and safety data hard to find—Heritage Crystal Clean switched to Motive for a more user‑friendly fleet management and compliance solution.

Motive delivered an intuitive platform and a more reliable driver app that simplified access to compliance and safety data, supported OSHA time recording for safety‑sensitive employees, and streamlined auditing. As a result of Motive’s solution, Heritage Crystal Clean reduced HOS violations by 25% and improved CSA scores by 38%, while improving trip capture reliability and faster resolution of safety and compliance issues.

Heritage Crystal Clean

Ryan Duffy

DOT Compliance and Safety Manager