Case Study: Cordy Environmental achieves multiple driver exonerations and streamlined billing with Motive's Vehicle Gateway

Cordy Environmental - Customer Case Study

Cordy Environmental, an Alberta-based oilfield and construction services company with a 55-vehicle fleet, faced repeated customer disputes and internal stress over incidents like alleged mud dumping, site contamination, and billing disagreements. To prove drivers’ locations and protect employee reputations, Cordy selected Motive and deployed its Vehicle Gateway GPS tracking and geofencing capabilities to capture real-time location and location history.

Motive’s Vehicle Gateway and geofence features let Cordy pull historic location reports, show exact on-site times, and grant limited customer access to verify events. Using Motive, Cordy achieved three clear exonerations (including proving a truck hadn’t been at a site in two weeks and showing another was on-site for only four minutes), resolved billing disputes by documenting wait times, retained a wrongly accused employee, improved transparency with customers, and reduced operational stress across the fleet.

Cordy Environmental

Allen Chatten

Health, Safety and Environmental Advisor