Case Study: Top 5 U.S. Telecom Company achieves localized secure portals and 100% content parity with MotionPoint

Empowering Employees with Localized Secure Portals

5 U.S. Telecom Company needed to quickly grow among Spanish-speaking customers and support Latin American staff, but its fast-moving promotions, complex secure portals, and frequent content updates made localization difficult. The company wanted a translated customer portal, employee portal, and localized user experience to better engage customers and differentiate itself from competitors.

MotionPoint localized the company’s customer and employee portals, public website, offline documents, and informational videos in 90 days. With MotionPoint, the company achieved 100% content parity, kept pace with its English site, and saw at least 2x more traffic and conversions than competing U.S. telecom providers with Spanish sites, while requiring practically no internal effort.