Case Study: U.S.-Based Online Technologies Company achieves higher revenue and customer satisfaction with MotionPoint

Boosting Revenue—and Customer Satisfaction—with Secure, Localized Portals

The U.S. Based Online Technologies Company needed to improve conversions, revenue, and customer satisfaction in Madrid and Montreal by delivering localized experiences in Spanish and French. Its lean team struggled to handle the translation and technical complexity of dynamic websites, secure support portals, and regularly updated documents, so it turned to MotionPoint for help.

MotionPoint implemented a fully turn-key, proxy-based localization solution for the company’s website, portals, and support content, completing the project in 60 days with only about five hours of customer-side effort. The result was ongoing gains in engagement, revenue, and satisfaction, along with continuously updated localized content and a consistent brand experience across markets.