Mothernode
32 Case Studies
A Mothernode Case Study
PIPCo, a member-owned cooperative of independent pharmacies, was struggling with its existing SugarCRM system. The platform required unsustainable maintenance, had poor response times, and provided inadequate visibility into their sales pipeline, causing them to miss business opportunities. Despite being mid-contract with SugarCRM, PIPCo decided to seek a new solution and partnered with vendor Mothernode.
Mothernode implemented a customized CRM module for PIPCo that streamlined data tracking and integrated with their accounting software. This solution provided the sales visibility they needed and drastically reduced system maintenance. The results included a 50% improvement in productivity, a 75% improvement in sales conversions, and a 75% reduction in time spent on maintenance, allowing the team to focus on core business.