Case Study: DeVance AV Design boosts efficiency and collaboration with Mothernode

Mothernode helps DeVance AV deliver a top of the line digital experience to their customers

DeVance AV Design, Inc., a Dallas-based high-end digital entertainment company, needed a better way to manage rapidly growing operations. Before using Mothernode, the team relied on Excel, Word, Outlook, QuickBooks, and manual communication, which created duplicated work, missing information, and delays for sales reps, technicians, and customer service.

Mothernode implemented its Enterprise CRM/ERP platform for DeVance AV Design, including leads and opportunities, customer management, quotes, lead capture forms, and case management. With Mothernode, the company centralized job information, enabled remote access for field teams, improved quote-to-order-to-work-order workflows, and strengthened internal communication. The result was a 50% increase in customer service productivity, a 75% increase in internal collaboration, and a 75% improvement in information accessibility, along with a faster sales process.

DeVance AV Design

Dana DeVance

DeVance AV Design