Mothernode
16 Case Studies
A Mothernode Case Study
eComp Consultants, a Tampa-based provider of litigation support and technology consulting for telecommunications, Internet, and IT, needed a more reliable CRM after its homegrown system became unsupported and too limited for a small team of 6–10 users. The company struggled with fragmented manual processes, poor collaboration, limited visibility into customer activity, and missed opportunities, which made it difficult to manage growth and support its sales process.
eComp Consultants chose Mothernode over Salesforce.com and implemented the Professional edition, using it for Leads and Opportunities, Customer and Contact Management, Vendor Management, and Quotes, along with email, lead-source, and case-related data integration. With Mothernode, the company reported 75% improvements in productivity, collaboration, information accessibility, and sales process efficiency, plus a 75% reduction in redundancy, a 75% increase in sales conversion, and a 10% increase in annual revenue after the first 12 months.
Heather Diaz
VP Operations