Case Study: The Baltimore Life Insurance Companies achieves flexible multi-state servicing of land, ground rents, and commercial loans with The Mortgage Office

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Preview of the The Baltimore Life Insurance Companies Case Study

The Baltimore Life Insurance Companies - Customer Case Study

The Baltimore Life Insurance Companies, a Maryland-based insurer with about three-quarters of a billion dollars in assets under management and licenses in 49 states and DC, needed a flexible system to service a diverse loan portfolio of land contracts, ground rents and commercial loans spread across eight states. They engaged The Mortgage Office for its lending software to centralize and manage those varied loan types and jurisdictions.

The Mortgage Office implemented its loan-servicing system to handle the company’s mixed portfolio and multi-state servicing needs, enabling centralized workflows and consistent management across eight states. The Baltimore Life Insurance Companies report that The Mortgage Office met and exceeded expectations—Mr. Damon Gasque said, “We are so happy with the system”—allowing the insurer to reliably support loan servicing for its sizable asset base.


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The Baltimore Life Insurance Companies

Damon Gasque

The Baltimore Life Insurance Companies


The Mortgage Office

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