Case Study: California Department of Waste Management achieves streamlined grant management for hazardous-waste cleanup with The Mortgage Office

California Department of Waste Management - Customer Case Study

The California Department of Waste Management needed a PC-based system to manage grants issued to small businesses for hazardous waste cleanup. They worked with The Mortgage Office, which used its Loan Servicing system as the foundation to build a solution tailored to the state's grant-management requirements.

The Mortgage Office customized its Loan Servicing system (developed in Visual Basic) to handle the department’s grant workflows, using Microsoft Word to generate customer notices and adapting interfaces and processes to the agency’s needs. The resulting PC-based application centralized grant administration, automated notice generation, and streamlined processing—giving the department a tailored, more efficient way to manage hazardous-waste cleanup grants.