Case Study: Arixa Capital achieves scalable in-house loan servicing with The Mortgage Office

Arixa Capital scales to $6B in originations with The Mortgage Office

Arixa Capital, a private real estate lender, faced operational challenges and service gaps as its portfolio grew due to its reliance on a third-party loan servicer. This threatened the premium client experience the company is known for. They attempted to build a custom in-house technology stack but found it to be costly and complex. To gain control and accuracy, Arixa selected The Mortgage Office loan servicing platform to power its transition to in-house operations.

Implementing The Mortgage Office provided Arixa with a central platform for loan servicing, trust accounting, and complex construction draw management. The solution's automation, reporting, and integration capabilities allowed Arixa to successfully bring servicing fully in-house. This supported significant growth, enabling the firm to scale its originations to over $6 billion and manage a servicing portfolio exceeding $2 billion without adding administrative overhead, all while maintaining a premium client experience.

Arixa Capital