Case Study: The Plaza achieves stronger key control and auditability with Morse Watchmans KeyWatcher

The Plaza - Customer Case Study

The Plaza, a historic New York City hotel, faced a challenge securing and controlling its plastic key cards and hard keys after a major renovation. With numerous staff requiring access to guest rooms, the hotel needed a flexible system to manage key distribution for up to eight different employee groups and generate a fast audit trail. Morse Watchmans provided a solution with its KeyWatcher key control system and KeyPro performance software.

The Morse Watchmans solution implemented strict access controls, requiring either a fingerprint or numerical code for key check-outs. The KeyPro software enabled remote management and sent priority email alerts for keys not returned on time. This allowed The Plaza's security team to efficiently monitor all key transactions, speed up audits, and quickly resolve any allegations of impropriety with detailed, easily generated reports.

The Plaza