Case Study: Oneida Bingo and Casino achieves 100% key accountability with Morse Watchmans KeyWatcher

Oneida Bingo and Casino - Customer Case Study

Oneida Bingo and Casino faced a significant challenge in managing and tracking keys used to access secure areas of its gaming facility. The process of checking keys in and out for employees was inefficient, wasting an average of 15 minutes per transaction and creating a security risk. To solve this, they partnered with vendor Morse Watchmans to implement its KeyWatcher key management system.

Morse Watchmans implemented the KeyWatcher system, which uses secured lockers, personalized user codes, and Smart Keys that track all access. The results were a drastic reduction in key retrieval time from 15 minutes to under 90 seconds and achieved 100% key accountability across all six of the customer's casino locations. The vendor also developed custom software for specialized reporting, greatly enhancing security and productivity.

Oneida Bingo and Casino

Tom VanDeHei

Project Manager