Case Study: New Brunswick Parking Authority improves key control and vehicle accountability with Morse Watchmans KeyWatcher

New Brunswick Parking Authority - Customer Case Study

The New Brunswick Parking Authority (NBPA) faced challenges in identifying which employee used specific fleet vehicles and accessing keys for parking meter revenue collection using a manual log system. This made it difficult to assign responsibility for vehicle damage and ensure the integrity of their operations. To address this, they partnered with vendor Morse Watchmans for a technological solution.

Morse Watchmans implemented its KeyWatcher key control system and KeyPro performance software. This solution provided a secure, automated audit trail for all key access, allowing management to see exactly who checked out which key and when. The system's remote access capabilities also allowed keys to be released without a manager being onsite. As a result, the NBPA completely eliminated the problem of unreported vehicle damage and gained precise control over access to high-security keys for their parking meters.

New Brunswick Parking Authority