Case Study: Blacktown City Council streamlines key control and asset management with Morse Watchmans

Morse Watchmans Key Control System Streamlines Efficiency at Bustling Municipal Work Depot

Blacktown City Council, a major suburban government body near Sydney, faced a significant challenge in managing and tracking over 500 sets of keys for its vehicles and machinery at its Main Works Depot. The large volume of keys made manual tracking nearly impossible, leading to issues with missing assets and a lack of usage accountability. To solve this, they turned to vendor Morse Watchmans for its KeyWatcher Touch key control and asset management system.

Morse Watchmans implemented its KeyWatcher Touch system, which uses secure cabinets with biometric identification to control key access. The solution automated tracking, providing centralized, real-time visibility into which employee had which key. This streamlined operations and boosted employee productivity through features like easy key returns and reservation capabilities. Furthermore, the system was integrated with the depot's existing access control and video surveillance on a single platform, which streamlined security management and reduced costs. The council's facility manager reported that the state-of-the-art system more than met their needs and provided full accountability for their assets.

Blacktown City Council

Joe Haddad

Facility Manager