Case Study: American Express Global Business Travel achieves accelerated hybrid cloud automation and improved operational efficiency with Morpheus Data

Navigating hybrid cloud automation and improving operational effeciency

American Express Global Business Travel (GBT), the world’s leading managed travel partner, faced urgent challenges in speeding and streamlining automated infrastructure deployment—particularly for disaster recovery—as well as managing a growing hybrid cloud estate and integrating acquired companies’ cloud stacks. GBT engaged Morpheus Data, using the Morpheus platform (including its hybrid cloud management, developer self‑service and blueprinting engine) to replace manual DR processes and accelerate hybrid cloud automation.

Morpheus Data integrated with GBT’s hypervisors and tooling, automated DR provisioning, and provided templatized service catalog items and APIs for CI/CD, enabling on‑prem and public cloud workloads to be deployed or replatformed quickly. The solution delivered measurable impact—accelerating deployment of GBT’s hybrid cloud model, shaving months off project timelines, producing positive ROI, and supporting datacenter consolidation and faster cloud adoption—while reducing tool and VM sprawl and simplifying day‑2 operations.

American Express Global Business Travel

Charles Nelles

Global Infrastructure Vice President