Case Study: a global medical device client achieves faster, more efficient Flare translations with Morningside

Global Medical Device Client saves 146 hours with Morningside

The customer, a global medical device company and leading provider of imaging solutions, faced significant challenges with their localization process. Their existing provider was not meeting expectations and demonstrated a poor understanding of MadCap Flare, the software used for their technical documentation. They needed a new language solutions partner that was both an expert in Flare and reliable for producing high-quality software and documentation translations.

Morningside implemented a comprehensive solution, beginning with the creation of term bases and style guides before localizing both the client's software and Flare documentation. Through continuous process improvements and close collaboration, Morningside significantly optimized the workflow, reducing both time and cost for updates. This partnership resulted in substantial savings, including 146 hours and thousands of dollars saved in 2020 alone, while expanding the project from 11 to 30 languages.