Case Study: Southbank Centre creates a shared culture framework with Morgan

Southbank Centre engages hundreds of colleagues with Morgan to shape culture

The Southbank Centre, a leading UK arts institution, faced the challenge of reconnecting with its core identity and rebuilding its organizational culture following the significant impact of the pandemic on the arts sector. They engaged the vendor Morgan to help shape a new culture framework and define their values and behaviors.

Morgan implemented a solution through an in-depth discovery process and engaged hundreds of colleagues via workshops to co-create a set of multi-layered values. The output was a new culture framework, launched at a special event for all staff. Morgan then trained managers to run their own culture conversations, which informed a set of behaviors to bring the values to life. This equipped leaders to nurture culture and guide talent attraction, which is critical for the organization's future success.

Southbank Centre