Case Study: a leading BPO service provider achieves 10,000+ hires with Morgan McKinley Talent Solutions

Leading BPO Service Provider hires 10,000+ with Morgan McKinley

The client, a leading BPO service provider, faced insufficient recruitment resources and major fluctuations in hiring demand. They partnered with Morgan McKinley and its Recruitment Process Outsourcing (RPO) service to outsource their talent acquisition strategically.

Morgan McKinley provided a flexible, long-term RPO solution that included targeted advertising and process improvements like new assessment centers. This partnership resulted in over 10,000 hires, with key impacts including screening 15,000 applications, achieving a 100% SLA target, and successfully hiring 678 candidates within an eight-week period.