Case Study: Withins Residential Home cuts payroll processing time by 86% with Moorepay

Withins residential home reduced their payroll processing time by 86 per cent through fi nding the right fi t in our bureau payroll solution

The customer, Withins Residential Home, a privately owned care home, faced significant challenges with its payroll processing. After experiencing consistent errors and poor support from previous vendors, director Sam Shahbazi sought a simple and effective system to manage payroll for 75 staff, especially with auto-enrolment looming. They turned to the vendor, Moorepay, and implemented its cloud-based Bureau payroll solution.

Moorepay's solution drastically streamlined the payroll process. Implementation provided Withins with a dedicated point of contact and an easy-to-use system. The results were immediate and substantial, reducing payroll processing time by 86%, from 22 hours down to just 3. This time saving allowed management to refocus on core care home operations, while also benefiting from deeper, more accessible reporting for business planning.

Withins Residential Home

Sam Shahbazi

Director