Case Study: Thrive Arts Academy reduces past-due tuition payments with MoonClerk

How Thrive Arts Academy Reduced Past-Due Tuition Payments By Switching To MoonClerk

Thrive Arts Academy, a weekly music school serving 70+ students, was struggling with a high rate of unpaid tuition and a flood of support requests because their PayPal-based payment process was confusing. To simplify tuition collection, the academy switched to MoonClerk to handle recurring and one-time payments.

MoonClerk’s easy-to-build, embeddable forms — including customer-selected recurring dates, clear receipt emails, and automated reminders — plus Zapier integration into their Airtable records, made payments straightforward and quick to set up. As a result, MoonClerk reduced the number of past-due accounts, cut down staff support time, and even drew positive feedback from parents about how easy payments are to use.

Thrive Arts Academy

Mike Johns

Project Manager